Sustainability Insights: The Hidden Costs of Retail Returns

Coresight Research's New Report, Commissioned by Newmine

Retail returns are looming large in the executive suite at many retailers due to the rapid growth of e-commerce. Dive into the full impact of retail returns, both financial and environmental. This report outlines how retailers can minimize returns and thus address their impact on the environment while improving profits.

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71%

of US shoppers over the age of 18 would return an online purchase to a store rather than through the mail if it were shown to reduce carbon footprint. 

23%

would consider paying a retailer to offset the carbon footprint associated with returning unwanted online purchases.

64%

would be interested in returning items to a central depot in a mall/shopping center.

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Sustainability Insights: The Hidden Costs of Retail Returns