--- title: Retail Returns Briefing from Newmine and Incisiv description: Schedule your Returns Briefing and get perspective on the applicability of returns prevention to your business. --- [![](https://landing.newmine.com/hs-fs/hubfs/Logos/Newmine%20logo%20white.png?width=300&name=Newmine%20logo%20white.png)](https://www.newmine.com/) # Retail Returns Briefing A perspective on why returns prevention must become a key executive priority for retailers and brands, and the applicability of returns prevention to your business. In partnership with [![Incisiv](https://landing.newmine.com/hs-fs/hubfs/Logos/Advisor%20Logos/incisiv-white-logo.png?width=300&name=incisiv-white-logo.png "Incisiv")](https://www.incisiv.com/) [Schedule Your Retail Returns Briefing](https://landing.newmine.com/retail-returns-briefing#schedulebriefing) In 2021, US shoppers returned $761 billion worth of merchandise to retailers. That's a whopping 17% of retail trade. Since eCommerce orders are returned 2X-3X more than store-bought purchases, continued eCommerce growth will be accompanied by a further increase in returns. For any retailer or brand focused on sustainable eCommerce growth, managing returns has become a critical imperative. Incisiv and Newmine are offering qualified retail and brand executives a 30-minute briefing to help jumpstart the conversation about returns prevention in their organization. The briefing includes: - A perspective from Incisiv on why returns prevention must become a key executive priority for retailers and brands, based on a study of 2,500+ shoppers and an analysis of 100+ retailers' commerce experiences. - A framework for returns prevention from Newmine including a preview of their proprietary KeepScore™ metric that helps identify the root cause of controllable returns across supplier, product, customer experience, and customer dimensions. - An open discussion with you and your team on the applicability of returns prevention to your business.   [mailto:info@newmine.com](mailto:info@newmine.com)